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Shell Drivers' Club Online Shopping Cookies Policy

A cookie is a text-only string of information that a website transfers to your computer to be sent back to the web site later. These anonymous markers enable the website to remember who you are and compile helpful information from your past visits.

The Shell Drivers' Club Online Shopping website serves up two types of cookies, each with a different purpose. In each case, the cookies are used for your convenience and pose no privacy threat.

Workstation cookies

These persistent cookies contain the name of the domain from which the cookie has come (e.g. http://www.shell.co.uk), the lifetime of the cookie and a value, usually a randomly generated unique number. There is no personal information. Together, this information enables Shell Drivers' Club Online Shopping to recognise consecutive visits to our web site from the same computer. In this way Shell Drivers' Club Online Shopping is able to piece together a sequence of visits.

This information enables us to analyse use of our site in order to compile anonymous, aggregated statistics. These statistics allow us to understand how customers use our site and so help us to improve the structure of our website.

Also, if you encounter any difficulty using the site our customer service agents may find it helpful to be able to see your past transaction details and the cookies enable us to put together the complete picture.

Session cookies

These cookies are stored in your computer's memory for the duration of a visit to our web site only. They contain a reference to the session that you currently have open on the Shell Drivers' Club Online Shopping web server.

Their purpose is to link pages you visit, within your session, to identify you amongst all the other people using the site at the same time. This is essential. If you disable session cookies the site will use an alternative method to achieve the same result, but this clutters up the URL in the Address bar of your browser. You may find this confusing and responses will be slightly slower.

Third-party cookies

Third-party cookies are sent by a site other than this one. If you wish to obtain rewards when you make a purchase at one of the merchant sites that we feature in our Online Shopping section, your browser must be set to accept third-party cookies. If you are unsure on how to do this, please follow the instructions below under the heading "Instructions for setting third-party cookies".

Use of Web Beacons

Some web pages of our partner merchants may contain electronic images known as Web Beacons (sometimes known as clear gifs) that allow them to count users who have visited their site. Web beacons collect only limited information which includes a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. These beacons do not carry any personally identifiable information and are only used to help website administrators understand how users use their website, and to track the effectiveness of a particular campaign. The Shell Drivers' Club Online Shopping website does not use web beacons.

Enabling/Disabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. To get rid of workstation and logon cookies it is necessary to disable them in the browser settings and may be necessary to delete any existing ones on disk.

Instructions for setting third-party cookies

You can enable third-party cookies by following the instructions below for your specific browser below.
 

Internet Explorer 6.0+ for Windows
Mozilla Firefox for Windows
Mozilla or Netscape 7.0-7.2 for Windows
Netscape 8.1 for Windows
Netscape 8.0 for Windows
AOL 9.0 for Windows
AOL 7.0 or AOL 8.0 for Windows
Safari for Mac
Mozilla Firefox or Navigator 9.0 for Mac
Netscape for Mac (up to version 8)
Opera for Windows

 
Internet Explorer 6.0+ for Windows
1. In the Tools menu, select Internet Options…
2. Go to the Privacy tab
3. Set the privacy to Medium
4. Press OK

 
Mozilla Firefox for Windows
1. In the Tools menu, select Options…
2. Click on Privacy, then Cookies
3. Make sure that “Allow sites to set cookie” is checked and that “for the originating web site only” is not checked
4. Press OK

 
Mozilla or Netscape 7.0 to 7.2 for Windows
1. In the Edit menu, select Preferences…
2. Click on Privacy & Security to display Cookies settings
3. Click on Cookies
4. Select “Allow all cookies”
5. Press OK

 
Netscape 8.1 for Windows
1. In the Tools menu, select Options…
2. Click on Site Controls
3. In the Master Settings, click “I trust this site”
4. Under Web Features make sure that “Allow cookies” is checked and that “From the originating site only” is not checked
5. Press OK

 
Netscape 8.0 for Windows
1. In the Tools menu, select Options…
2. Click on Site Controls
3. Make sure that “Allow cookies” is checked and that “From the originating site only” is not checked
4. Press OK

 
AOL 9.0 for Windows
1. From the AOL Toolbar, select Settings.
2. Select Internet [Web] Options
3. Select Use your Internet Explorer Settings to set advanced browser options.
4. Select the Privacy tab
5. Set the privacy to Medium
6. Press OK

 
AOL 7.0 or AOL 8.0 for Windows
1. From the AOL Toolbar, select Settings.
2. Select Preferences
3. Select Internet Properties (WWW)
4. Select the Privacy tab
5. Set the privacy to Medium
6. Press OK

 
Safari for Mac
1. In the Safari menu, select Preferences…
2. Click on Security
3. Make sure that Accept Cookies is set to Always
4. Close the window

 
Mozilla Firefox or Navigator 9.0 for Mac
1. In the Firefox menu or Navigator menu, select Preferences…
2. Click on Privacy, then Cookies
3. Make sure that “accept cookies from sites” is checked
4. Close the window

 
Netscape for Mac (up to version 8)
1. In the Netscape menu, select Preferences…
2. Go to the Privacy & Security, then Cookies category (for Netscape 6.0, it is in the Advanced section)
3. Make sure that “Allow all cookies” is checked
4. Press OK

 
Opera for Windows
1. In the Tools menu, select Preferences…
2. Click on the “Advanced Tab”, then Cookies
3. Make sure “Accept Cookies” is checked
4. Press OK