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Shell Drivers’ Club Online Shopping is committed to protecting your
use it and what options you have if you do not want us to use your information.
What data do we collect from you?
Shell Drivers’ Club Online Shopping (shellonlineshopping.co.uk) is
a web portal that allows you to obtain valuable rewards for shopping online
with our partner merchants. Although you can browse and do some preliminary ’window
shopping’ on the site, if you want to visit the website of one of our
partner merchants and collect rewards, you have to complete a one time registration
and log in during subsequent visits.
We collect the minimum data necessary to identify you as a Shell Drivers’ Club
member so that we can provide you with points when you shop at the website
of one of our partner merchants.
The one time registration process is simple. We ask for your Shell Drivers’ Club
account number and your email address. You will also be asked to create a
password which you will use for future access to the website. That’s
all. Our system creates a unique text string that will be stored in our secure
database alongside your account number, email address and password. On subsequent
visits to Shell Drivers’ Club Online Shopping, you only have to log
in using your Shell Drivers’ Club account number and password.
How is this data used?
Points are calculated on the basis of the purchase transactions that you
make with our partner merchants. In order to keep track of your purchases
on these independent third-party merchant websites, which are not controlled
by Shell Drivers’ Club Online Shopping, we place a ’cookie’ in
your web browser that contains the unique text string that was created during
registration. This cookie follows you through the entire shopping and purchase
cycle until and including the checkout process when you make a payment. When
we receive information about purchases from our partner merchants, we can
identify yours by looking for your unique text string which is saved as part
of the purchase transaction data. We can then calculate how much we owe you
in points and can automatically deposit your reward into your Shell Drivers’ Club
What other ways is my data used?
At the time of registration you will also be asked if you would like to
receive email newsletters communicating information about other products,
services or facilities offered by Shell Drivers’ Club Online Shopping
or our partner merchants. Receiving email information from Shell Drivers’ Club
Online Shopping is exclusively an ’opt-in’ process meaning that
you must give us consent to send it to you - otherwise we simply won’t
We also use aggregate data of all participants in the programme for marketing
and research analysis; however, we never include individual customer data
in these reports.
As stated previously, the Shell Drivers’ Club Online Shopping website
so that you can benefit from the points that our partner merchants are offering
when you make a purchase on one of their online shopping websites. A cookie
is placed in your browser that contains a short text string that is unique
to you and has absolutely no meaning or relevance to anyone else.
for points since we won’t be able to identify the purchases that you
make with our partner merchants. To obtain more information about cookies, please review our cookie
Security through Secure Sockets Layer (SSL)
An important additional level of security is used at Shell Drivers’ Club
Online Shopping by using a cryptographic system called SSL that ensures that
every time there is a transfer of information back and forth between your
browser and our web server and between your browser and one of our third-party
merchant sites, that information is encrypted so that no one can ever read
it if that information was intercepted by rogue hackers. You can recognize
when SSL is in effect by looking for a closed lock icon at the bottom of
your web browser.
Links to other websites
The Shell Drivers’ Club Online Shopping website contains links to
of our partner merchants have their own privacy policies which abide by the
data protection regulations of the United Kingdom and you should make yourself
aware of them whenever you enter any of those sites.
In addition to the steps we take to protect your personal information, you
are also protected in the UK by the Data Protection Act. Among other things,
this law makes websites and the companies who create them accountable for
processing personal data lawfully and fairly. To get more details about the
DPA and your rights, visit the Information Commissioner’s Office website
at http://www.ico.gov.uk. This site will give you a wealth of information
related to any privacy questions you might have.
How to remove yourself from our communication listings
If you wish to stop receiving email newsletters, please send an email to:
email@example.com. Put "unsubscribe" as the
Subject and enter your Shell Drivers’ Club account number in
the body text.
Please allow 7 days for the changes to take place.
Accessing your personal information
You can receive a copy of the personal information that Shell Drivers’ Club
Online Shopping has about you by writing to the:
Privacy Officer, Shell Drivers’ Club
Online Shopping, Plan B Digital Inc., 91 Gower Street, London, WC1E 6AB
Include your full name, your Shell Drivers’ Club account ID, your complete
postal details and a cheque for £10 payable to Plan B Digital. You
should allow four weeks for your request to be processed.